Privacy Policy

Your privacy is important to us.

When You visit Digital Smart Technology's website or send emails to us, You are communicating with us electronically. We communicate with You by email, SMS, RCS or by posting notices on the website. For contractual purposes, You consent to receive communications from us electronically and You agree that all agreements, notices, disclosures and other communications that we provide to You electronically satisfy any legal requirement that those communications be in writing. This condition does not affect Your statutory rights. You understand that once You register as an Digital Smart Technology user on the Digital Smart Technology platform, Upon placing any order on our website, we shall be entitled to use your registered mobile number on the website to send transaction related SMS or RCS to you, irrespective of DND services being activated on your mobile. We may occasionally send promotional SMS or RCS to your registered mobile number. Customer hereby authorizes us to receive transactional SMS or RCS to his registered number, even if the number is registered for DND "Do not Disturb" service."

1. Introduction

Welcome to Digital Smart Technology ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at sales@digitalsmarttechnology.com.

This Privacy Policy applies to all information collected through our website (such as digitalsmarttechnology.com), and/or any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").

By using our Services, you're agreeing to be bound by this Policy. If you disagree with any part of this Policy, then you may not access the Services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

2.1 Personal Information You Disclose to Us

We collect personal information that you provide to us such as:

Contact Information: Name, email address, phone number, company name, job title

Demographic Information: Country, city, postal code

Business Information: Company size, industry, project requirements

Communication Data: Messages, inquiries, feedback you send us

Marketing Data: Preferences for receiving marketing communications

2.2 Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include:

Device Information: IP address, browser type, operating system

Usage Information: Pages viewed, time spent on pages, navigation paths

Location Information: General location (country, city)

Technical Information: Device identifiers, crash data

3. How We Use Your Information

We use your information for various purposes, including to:

Provide Services: To deliver and maintain our Services

Communication: To respond to your inquiries and provide support

Business Development: To understand your needs and provide customized solutions

Marketing: To send promotional materials (with your consent)

Analytics: To analyze usage patterns and improve our Services

Legal Compliance: To comply with legal obligations

Security: To protect against fraudulent or illegal activity

Contract Fulfillment: To execute agreements and contracts

Legal Basis for Processing

We process your personal information based on:

Consent: Where you have given us permission

Contract: To fulfill our contractual obligations

Legal Obligation: To comply with applicable laws

Legitimate Interests: For our legitimate business interests

4. Information Sharing

We may share your information in the following situations:

4.1 With Service Providers

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us and require access to such information to do that work. Examples include:

Payment processors

Data analytics services

Email delivery services

Customer relationship management (CRM) software

Cloud hosting services

4.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Data Protection

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

5.1 Security Measures

Encryption of data in transit and at rest

Regular security assessments and testing

Access controls and authentication

Secure data centers with physical security

Regular security training for staff

Incident response and breach notification procedures

5.2 Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

6.1 Types of Cookies We Use

Essential Cookies: Necessary for website functionality

Analytics Cookies: Help us understand how visitors interact

Marketing Cookies: Used to track advertising effectiveness

Preference Cookies: Remember your settings and preferences

6.2 Managing Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

Right to Access: Request copies of your personal data

Right to Rectification: Request correction of inaccurate data

Right to Erasure: Request deletion of your personal data

Right to Restrict Processing: Request restriction of processing

Right to Data Portability: Request transfer of your data

Right to Object: Object to our processing of your data

Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within 30 days.

8. Third-Party Websites

The Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Policy Changes

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

9.1 Notification of Changes

If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy periodically.

10. Contact Us

If you have questions or comments about this Privacy Policy, you may contact our Data Protection Officer at:

Email

sales@digitalsmarttechnology.com

Phone

+91 8107044926 (Privacy Department)

Postal Address

Office Number- A2/14 Chinab Apartment rd, Pratap Nagar Jaipur, Rajasthan- 302033

Response Time

We aim to respond to all privacy-related inquiries within 72 hours.

Note: If you have a complaint about how we handle your data, you have the right to lodge a complaint with a supervisory authority in your country of residence.

Your Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms.

If you have any questions about how we handle user data and personal information, feel free to contact us.